In the newspaper this past week, Charlie and I have noticed several awards being presented to New Horizon Homes…
1) “Best Condominium Apartment 1200 square feet and over”
2) “Canadian Home Builders’ Associations’ Green House Award” and
3) “Best Exterior on a Home 2499 Square feet and Under” for the Bungalows on Shadeland (our favourite award, of course!)
Please pass on our congratulations to Jeff Paikin and Joe Giacomodonato, along with the whole team!
We would also like to take this opportunity to say how happy we are with our home and the service we have received from so many of the trades people but especially the customer service coordinator, Greg. He is exceptional!
After speaking with various contractors, it became apparent that the New Horizon team was completely on the same page as us.
Even though our project created a number of very challenging obstacles, the team at New Horizon was definitely ready for the task at hand. They kept to the scheduled deadlines and to our delight, not only did they meet our expectations, they actually exceeded them!
The bottom line is …we are extremely pleased with the creativity, workmanship and the professionalism put forth by the entire crew. All members of the team were very conscious and considerate of our schedule over the course of a 3 month period.
We’re already looking forward to working with New Horizon Homes on our next renovation.
Congratulations to all of you on your Recent Awards ~~ You’ve Earned It!
I purchased one unit at Mint Condos as an investment to rent, and one for my son to eventually live in when he finishes university and moves back to Oakville. We have been extremely pleased with the experience throughout, from dealing with the initial sales team right through to construction, closing and move in.
New Horizon were great to deal with and kept us up to date and informed throughout. On the few occasions when we needed to speak with Customer Service, they were responsive, promptly answered our questions and were a pleasure to deal with.
The Design Centre personnel were very knowledgeable and helpful with advice when choosing interior finishes and colors, making that experience pleasant and enjoyable. New Horizon offered a good selection of both standard choices, as well as reasonably priced upgrade packages.
The project was completed on-time with no surprises, and the final condos and build quality exceeded our expectations, which has resulted in beautiful condos that have appreciated nicely and are in demand and easy to rent.
City Square in Hamilton’s Durand District is ideal for us. We really wanted to come back to the city and enjoy all it has to offer. We are happy to give up the upkeep on our old home and live a carefree condo life. The amenities are going to be great, we can’t wait to move in.
This is my second condo investment with New Horizon. I bought at Times Square and Haven. These units are smartly designed and just the right amount of space. My units are consistently in demand as premium rentals. I will continue to grow my real estate portfolio with New Horizon.
The minimal work I have done in the New Street building has left quite an impression on me.
Having tons of experience in working on commercial sites, I have never seen nor worked with such an incredible crew of trades/contractors. Your guys are highly skilled, pleasant but most of all, respectful.
You should be very proud that these are the kind of guys that ultimately represent your company.
We wanted to say thank you for helping us with some of the changes we wanted to make to our new home. We know how busy you are and wanted to say how much we sincerely appreciated the time you have taken for us. We are very excited about our new home purchase at Waterfront Trails! We can’t stop talking about New Horizon to our family and friends…thank you for what you have done for us Jeff!!
Greetings New Horizon!
In the workplace, so often we hear of the negative comments of the day to day issues that arise from clientele within the home building industry. Today is different. I believe it is important that you hear the positive news about the superb workmanship and teamwork provided by your employees, Nick and Gary. I will summarize yet a few such items:
always call if any changes in schedule, etc.
always return calls
provide details of any questions that may arise during the repair work
respecting the home and always cleaning up after themselves
These two gentlemen have made my year end a smooth process with no stress for some VERY labour intensive work such as tile/grout replacements, removing carpets/drilling floorboards, nail pops, great clean-up afterwards, professional timing with other trades and always with a smile. Oh, and a shout-out to Gary for handling the nuisance calls from City Place elevator. A good chuckle was certainly had by all for a most bizarre incident over the last year!!
I am most thankful for this excellent team from New Horizon Development Group!
– Waterfront Trails, 2018
Dear New Horizon Management,
I just wanted to praise the work and professionalism of a few of your employees for their outstanding customer service. I live in the Harvest Development in Oakville, and the New Horizon crew here are outstanding. They are very skilled craftsmen, and are well informed on construction matters. And if they don’t know the answer to something they will eagerly find the answers. And above all they are the consummate professionals. The crew of men I’m referring to are Gary, Nick, Eric, and Steve.
Now a days, it’s very difficult to find customer service representatives who: know their job well; are kind, pleasant, and courteous; expedite the service; go the extra mile, and truly care.
These men are all of the above and more.
Just want to pass on a thank you to Gary and Nick who were repairing my Waterfront Trails townhome thru New Horizon and Tarion today. They did an excellent job and were very professional. New Horizon is lucky to have such great employees.
I am writing you as I felt I had to let you know how incredible one of your Sales Administrators are. She has been so beyond helpful as this is my first NEW home purchase and I have really no idea what I am doing. She has been prompt to respond, had clear responses and honestly, made me feel comfortable during the whole process ahead of closing and what I need to have ready.
She truly should be recognized for her incredible customer care and knowledge of the industry. We look forward to continuing to purchase from NHDG!
Consumer Choice Award High Volume
Best Condo Concept 750-1200sqft (Sapphire)
Best Newspaper Ad (Bridgewater)
Best Condo Concept over 1200sqft (Bridgewater)
Most Outstanding High or Mid-Rise Condo Suite Kitchen (Bridgewater)
Best Interior Decorating of a Model Suite up to 2000sqft (Bridgewater)
Best Design Centre under 1200sqft
Best Sales Office (City Square)
Best Renovation ($75,000-150,000)
Best Exterior on a Homes under 2499sqft (Glenwood, Shadeland)
Best Condo over 1200sqft (The Beverly, Westwood)
First Ever Builder of Canada’s Green Home
Most Outstanding Exterior on a Home 2500 sq. ft. and over (River Ridge)
Best Product Design: Single Family Home 2950 sq. ft. or more (River Ridge)
Most Outstanding Interior Model Home (River Ridge)
Best Bathroom in a Home under 2499 sq. ft. (Ravines of Headon Forest)
Most Outstanding Exterior on a Home less than 2449 sq. ft. (Fields of Fiddler’s Green)
Best Townhome under 1449 sq. ft. (Fields of Fiddler’s Green)
New Horizon Development Group is a builder in excellent standing with the Tarion (formerly the Ontario New Home Warranty Program) and provides comprehensive after-sales service should a situation arise where a warrantable item is in need of repair. For full details and information of the warranty process for new homes and condos, please visit www.tarion.com.
Questions about your New Horizon home or condo? Contact us.
New Horizon Development Group is a builder in excellent standing with Tarion (formerly the Ontario New Home Warranty Program) and provides comprehensive after-sales service should a situation arise where a warrantable item is in need of repair. For full details and information of the warranty process for new homes and condos, please visit www.tarion.com.
Questions about your New Horizon home or condo?